# Terms

Last changed: 27 October 2026

These terms are the agreement between you and Småverk, who runs Maindesk. Write to maindesk@smaverk.com with
any questions.

## What Maindesk is

Maindesk gives you and your AI agents a desk: a Linux computer in the cloud with a `/desk` folder that keeps your files,
and Windows and a Mac that join it when a job needs them. You reach it from the web page, from the command line and from
your agents' tools. Your agents use your own AI plan or key; the AI vendor bills you for that, not us.

Maindesk is in early access. It works, it is a paid service, and it still changes from week to week: features come,
go and change, and the service can be down at times.

## Your account

- You need an email address to have an account, and you keep your password and sign-in to yourself.
- You are responsible for what happens on your desk, including what your agents do there. An agent with one of your keys
  acts for you. You can remove a key under Agents at any time.
- An account an agent makes for you is yours once you claim it with its link. Like every account,
  it runs nothing until a plan is paid.
- One person per account. You must be 18 or older, or have the consent of a parent or guardian.

## Acceptable use

You may not use Maindesk to:

- attack, scan or break into other people's computers or networks;
- mine cryptocurrency;
- send spam or bulk messages people did not ask for;
- do anything illegal, or store or share content that is illegal where you or we are;
- get around the daily stop, the limits or the payment.

When a desk does any of this, we stop its machines and can pause or close the account. When we can, we write to you
first and say why.

## Plans and minutes

$9 a month: 2,400 desk minutes a month (40 desk hours), No Mac, Daily stop: 480 desk minutes; $39 a month: 9,600 desk minutes a month (160 desk hours), 90 Mac minutes a month, Daily stop: 1,920 desk minutes; $99 a month: 24,000 desk minutes a month (400 desk hours), 240 Mac minutes a month, Daily stop: 4,800 desk minutes.

Time is counted in desk minutes: a desk minute is one minute of standard Linux. Windows counts 3x and the large desk 2.5x: a desk minute is a minute of standard Linux. Mac minutes are their
own unit, one minute of a Mac job. Past a plan's minutes, move to a bigger plan in the billing portal. The daily stop
resets at 00:00 UTC, and the month's minutes with the plan's month. The prices and plans
of the day are at `https://maindesk.smaverk.com/prices` and on the Prices page.

Billing is not live yet: nothing is charged. Plans are monthly and billed in advance. Payment is handled by our payment provider, the merchant of record, which sells
you the plan, collects VAT, sends the receipts and handles refunds and disputes under its own terms. Cancellation and
refunds are below, under [Cancellation and refunds](#refunds).

## The daily stop

Each account has a daily stop for Linux and Windows, for runaway agents: a plan's is a fifth of its month. When it is
reached, the machines sleep until 00:00 UTC and running jobs stop with them; your files are kept.

## Cancellation and refunds

### Cancelling

- You can cancel your plan at any time in the billing portal, which Settings opens, or by writing to
  maindesk@smaverk.com from your account's email address.
- The plan runs to the end of the month you paid for. Nothing more is charged after that.
- When the plan ends, the machines sleep and your files stay on your desk. We keep them at least 90
  days after the plan ends; today they stay until you delete your account. A finished task's screen and run logs on the desk are cleared
  after 14 days.

You can delete your account at any time: Settings, Delete account. That deletes your machines with their files, your
keys and your desk. See the [Privacy](/privacy) page for what is kept after that.

### Refunds

Billing is not live yet: nothing is charged.

- Plans are monthly and billed in advance. A month you cancel in is not refunded in part; you keep the plan to its end.
- If you were charged by mistake, charged twice, or the service was down for a large part of your month, write to us
  and we refund it.
- In the EU and the UK you can withdraw within 14 days of buying. When you start using your desk in those 14 days, you
  ask us to start at once, and a refund then covers the part of the month you did not use.

### How refunds are paid

Our payment provider is the merchant of record: it sold you the plan and pays refunds back to the card you paid with,
under its own terms. Your receipt names it. A refund usually reaches your card within 5 to 10 business days.

### Ask for a refund

Write to maindesk@smaverk.com from your account's email address, with the date of the payment. We answer by email.

## Availability

Maindesk is early access and is provided as it is. We work to keep it up and your files safe, and we do not promise
that it runs without interruption or that nothing is lost. Keep copies of work that matters elsewhere (your git
remote, for example).

## Liability

We are not liable for indirect or consequential loss, lost profits or lost data. Our total liability to you is limited
to what you paid us in the 3 months before the claim. Nothing here limits liability that the law does not allow to be
limited, or your rights as a consumer.

## Changes to these terms

When we change these terms, we change the date at the top and write to you about changes that matter before they apply.
Using Maindesk after that means you accept them.

## Law

Swedish law applies to these terms. Disputes go to the courts of Sweden, unless your consumer rights give you the right
to go to the courts where you live.

Småverk · maindesk@smaverk.com